M365 Programme and Change Manager at the European Investment Bank. I lead complex, cross-functional projects from initial planning to post-go-live support — putting people at the heart of every transformation.
I have always been fascinated by the way people and technology shape each other. This curiosity has carried me across Europe, from my home country Greece, to the northern lights of Helsinki (ECHA), to the Mediterranean rhythm of Malta (EUAA) and to the quite confidence of Luxembourg (EIB).
Each place taught me something different about change: how people respond to it, what they need to feel supported, and how technology can either empower or overwhelm.
Certified in project management (PM2, PRINCE2, SCRUM, Management of Risk), change management (CCMF, CCMP), and service management (ITIL Foundation, Practitioner, Service Design), I approach every challenge with clarity, empathy, and curiosity.
Managing end-to-end Microsoft 365 programme delivery, from contract management and planning through to user adoption and post-go-live support. Leading cross-functional teams and driving organisational change across a complex, multi-stakeholder environment.
Managing the full lifecycle of legal applications, from requirement definition to deployment and maintenance. Proven track record in optimizing legal workflows, automating document management, and driving digital transformation for legal professionals.
Bridging the gap between ICT service delivery and application development to ensure seamless project implementation. Proven ability to manage project budgets, mitigate risks, and establish quality KPIs that align with organizational goals.
Managing service delivery, including project teams coordination, ensuring and monitoring that processes, tasks and activities are in place, and to pro-actively guarantee consistent service quality, stakeholder communication and training.
Responsible for business analysis, functional and non-functional requirements, test plans, test cases and reporting, user training (authoring the required documentation and delivering training sessions).
Technical writing, requirements gathering, user acceptance tests, planning of training needs and delivering training. Analysis and development of custom applications under different platforms and technologies (IPTV, SharePoint, custom .NET applications), Involved in front-end and back-end development.
Participated in the development of several high profile, technically challenging projects funded by the European Union. Involved in all stages of the applications life-cycle, from requirements gathering and analysis to solution design, development and business user training.
Proven track record in international reporting, conducting high-level interviews, and managing the full editorial lifecycle.
Whether you'd like to discuss an M365 project, exchange ideas on digital transformation strategy, or simply connect professionally — I'd be glad to hear from you.